CROWN Privacy Policy

LAST UPDATED

November 14, 2024

At CROWN Fluxion, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you use our website, services, ONLINE booking features and BONUS membership programs.

1. Information We Collect

We may collect the following types of information:

• Personal Information: such as your name, email address, phone number and booking details when you contact us or use our services.
• Automatically Collected Information: including IP address, browser type, device information and usage data collected through cookies and similar technologies.
• Information from Third Parties: such as social media platforms or payment providers when interacting with our ONLINE services.

2. How We Use Your Information

• Providing and managing room bookings, gaming events and ONLINE Store services.
• Responding to inquiries and support requests.
• Improving website performance, content and overall user experience.
• Sending marketing communications only where you have consented.
• Complying with legal and regulatory obligations.

3. Information Sharing

We may share information:

• With trusted service providers acting on our behalf.
• When required by Australian law, regulation or court order.
• In connection with a business sale, merger or transfer.

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal data. However, no transmission of data over the internet can be guaranteed to be completely secure.

5. Your Rights

Under the Privacy Act 1988 and the Australian Privacy Principles (APPs), you may have the right to:

• Request access to your personal data.
• Request correction or deletion of inaccurate information.
• Opt out of marketing communications.
• Withdraw consent where applicable.
• File a complaint with the Office of the Australian Information Commissioner (OAIC).

6. Cookies and Tracking Technologies

We use cookies to personalize your experience and improve website functionality. For more detailed information, please review our Cookies Policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies independently.

8. Children's Privacy

Our services are not intended for children under 13 years of age. If we become aware that we have collected information from a child, we will take reasonable steps to delete that data.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: info@crownfluxion.com
Address: 123 Gaming Boulevard, Sydney, NSW 2000, Australia
Phone: +61 2 1234 5678